Keycare Assistance

Need to make a claim?… click here to do that online!

Keys?… we’ve got your customers covered!

We offer specialised insurance products through major business partners to cover your customer for an event such as loss or theft; with over 2 million people worldwide already enjoying the peace of mind brought about by knowing that help is only a phone call away.

Over a third of lost keys are returned thanks to the reward scheme and 87%* of customers who used our service are happy to recommend us to family and friends.

* Based on Net Promoter Score as at 2023

Each product has a unique number to identify the customer to their keys should they go missing or be stolen. If we cannot retrieve the lost keys, then we help get the customer back on track through our trusted network of locksmiths. Our experienced in-house customer service team will ensure the correct support is given to the customer, no matter where they are.

Re-think what Key Insurance can do for you and your customers

24/7 Emergency Assistance

Our team are on hand to offer assistance on our emergency helpline available 24 hours a day, 7 days a week, 365 days a year.

Approved Nationwide Network of locksmiths

We can help with access into your customers home or car – through an approved nationwide network of locksmiths

High cover for lost/stolen keys

Our Keycare insurance products offer a range of cover limits for lost/stolen keys, plus replacement locks and locksmith charges

Covers for all your keys and locks

Every key attached to a Keycare fob is covered – not just home and car keys, all of them!

We’ll make sure you can always get home

If a vehicle is unusable due to lost or stolen keys we’ll cover vehicle hire (there is a limit per day and for up to 3 days) or a taxi ride home

No excess to pay or NCD loss

Cover for the full authorised claim with no excess to pay, with no loss in any associated no claims discount

Interested?… contact us for more information

What do the customers say?…

People are always invited to help others by providing a review about our service, be that good or bad, and these are readily available online.

We are proud of what we do and the assistance we provide.